Convenient Options for Every Customer

At Incredible Pets  we make it easy to get your pet’s essentials exactly when and how you need them. Whether you're a frequent in-store shopper or live further away and want to support a family-owned business, we've got you covered with a variety of ways to shop.

Delivery & Pickup Options:

1. Fast, Free Shipping Enjoy free, fast shipping from our Auburn warehouse on a wide range of products, including items you won’t find in our stores. Perfect for pet lovers everywhere who want the convenience of delivery while supporting local.

2. Next-Day Local Delivery For homes within 3 miles of our stores, we offer next-day delivery by our local drivers on items stocked in-store. Ideal for last-minute needs when you want your pet’s favorites fast!

3. Store Pickup Order online and pick up your items in-store, with most orders ready within 2-3 hours. Need it even sooner? Call ahead, and our team will assist with phone payment for immediate pickup.

4. Curbside Pickup Prefer curbside service? Just call us when you arrive, and one of our friendly associates will bring your order out to your car.

Save 5% on Subscriptions Set up a subscription for shipping or store pickup and enjoy a 5% discount on every order. It’s the hassle-free way to keep your pet’s food and supplies on hand without a second thought.

Checkout Options Based on Location and Availability

Your available checkout options will appear automatically based on your zip code and the items in your cart. If a particular checkout method doesn’t appear, it may be due to product-specific restrictions or availability at selected location (see the product page for any limitations on shipping or pickup). 

For questions or assistance, please reach out to our Customer Care Team at 1-800-822-9759 or customercare@incredpets.com.

We’re here to help!